A forum dedicated to providing information and insight to the consumer. With a focus on Virginia legislation, RVA Consumer Protection remains open to discussion of a variety of consumer issues in hopes of inspiring a healthier environment for high risk consumers in Virginia and the United States.
Thursday, June 23, 2011
Debt Collectors Ask for R-E-S-P-E-C-T
The New York Times recently ran an article discussing how debt collectors feel they are getting a bad rap and often face abuse by consumers. Consumers, however, may relate a little better with Aretha's signature lyric "sock it to me, sock it to me, sock it to me." Take a look at some of the 237 comments left by readers and it becomes apparent that consumers are continuing to feel harassed by debt collectors. There has been a 17% increase in the number of complaints filed against debt collectors and yet the Association of Credit and Collection Professionals (ACA International) is lobbying for more invasive means of contacting consumers that include allowing the use of cell phones, email, texting and autodialers for collection purposes (ACA "Blueprint at a Glance"). You can view the New York Times article by clicking here.
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